Terms of service

Terms of Service

Last updated: September 2026

Welcome to ArgoGlobal & Co.

These Terms of Service govern your use of our website and any purchases made through our online store. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully before using our services.

1. About Us

ArgoGlobal & Co is an online retailer offering clothing, fashion products and related accessories.

For questions regarding these Terms or your order, please contact us at:

Email: support@argoglobal.uk

2. Using Our Website

By using our website, you confirm that:

You are legally capable of entering into a binding contract.
The information you provide when placing an order is accurate and complete.
You will not use our website for unlawful, fraudulent or abusive purposes.
You will not attempt to interfere with the security or operation of our website.

We reserve the right to restrict or refuse access to our website where reasonably necessary to protect our business, customers or systems.

3. Products

We make reasonable efforts to ensure that product descriptions, images, colours, measurements and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your screen or device.

Sizing may also vary between products. Customers should review the available size information before ordering.

All products are subject to availability.

Nothing in these Terms affects your statutory rights. Products supplied to consumers must be as described, of satisfactory quality and fit for purpose where required by applicable UK consumer law.

4. Prices

Prices displayed on our website are shown in the currency indicated at checkout.

Where applicable, taxes will be included or clearly displayed before you complete your purchase.

Delivery charges, if any, will also be shown before payment.

We may change our prices at any time, but changes will not affect orders that have already been accepted.

If an obvious pricing or listing error occurs, we may contact you before accepting or fulfilling the affected order.

5. Placing an Order

When you place an order, you are making an offer to purchase the selected products.

You are responsible for checking that your:

Products
Sizes
Quantities
Delivery address
Contact information

are correct before submitting your order.

After placing your order, you may receive an order confirmation email.

An order confirmation acknowledges that we have received your order. Where applicable, acceptance of your order occurs when we confirm that it has been accepted or dispatched.

Online retailers are required to make clear when an order creates an obligation to pay and to provide customers with relevant price, payment and delivery information before an order is completed.

6. Payment

Payment must be made using one of the payment methods offered at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payment processing may be handled by third-party payment providers.

We do not guarantee that every payment method will always be available.

An order may be delayed or declined if payment cannot be successfully authorised.

7. Order Verification

For security and fraud-prevention purposes, we may carry out reasonable checks before processing an order.

In some circumstances, we may contact you to verify order or payment information.

If necessary information cannot be verified, we may decline or cancel the order and issue any applicable refund.

8. Order Cancellation

If you wish to cancel an order, contact us as soon as possible at:

support@argoglobal.uk

If your order has already been processed or dispatched, cancellation before delivery may no longer be possible.

You may still have the right to return your order after receiving it in accordance with our Return and Refund Policy and applicable consumer law.

9. Delivery

Delivery options, estimated delivery periods and applicable charges will be displayed during checkout or otherwise communicated before purchase.

Customers are responsible for providing a complete and accurate delivery address.

Delivery estimates are estimates unless a specific delivery date has been expressly agreed.

Delays may occasionally occur due to circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather or other operational interruptions.

Nothing in this section limits any delivery rights available to consumers under applicable law.

10. Failed Delivery and Incorrect Addresses

Customers should carefully review their delivery information before completing an order.

If a parcel cannot be delivered because the address supplied was incorrect or incomplete, or because the parcel was not collected where required, please contact:

support@argoglobal.uk

Any reshipment or refund will be assessed based on the circumstances and applicable consumer rights.

11. Returns and Refunds

Returns, refunds, exchanges and cancellations are governed by our Return and Refund Policy.

Please review that policy before making a purchase.

Your rights under our policy are in addition to any mandatory statutory rights that apply to your purchase.

12. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, defective or materially different from what you ordered, please contact us at:

support@argoglobal.uk

Include your order number and details of the issue.

Where appropriate, we may request photographs or other reasonable information so that we can investigate the issue.

Applicable consumer rights regarding faulty or misdescribed goods cannot be excluded by these Terms.

13. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions.

Unless otherwise stated:

Promotions cannot be exchanged for cash.
Discount codes may have expiry dates.
Certain products may be excluded.
Multiple promotions may not be combinable.
Discounts must be applied before completing checkout.

We may withdraw or amend a promotion where reasonably necessary, provided this does not unfairly affect orders that have already been accepted.

14. Availability

All products are subject to availability.

In rare cases, an item may become unavailable after an order has been placed.

If we cannot supply an ordered product, we will contact you and provide an appropriate resolution, which may include cancellation and a refund for the unavailable item.

15. Intellectual Property

Unless otherwise stated, the content of our website, including:

Text
Graphics
Logos
Product presentation
Website design
Images owned by us
Branding

is owned by or licensed to ArgoGlobal & Co and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes.

You may not copy, reproduce, distribute, modify or commercially exploit protected content without appropriate permission.

16. Third-Party Services

Our website may use or link to services operated by third parties, including payment processors, delivery companies and technology providers.

We are not responsible for independent third-party websites or services that are outside our control.

Any use of third-party services may also be subject to their own terms and privacy policies.

17. Website Availability

We aim to keep our website available and functioning correctly.

However, we do not guarantee uninterrupted or error-free access.

We may temporarily suspend access for maintenance, security, technical upgrades or circumstances beyond our reasonable control.

18. Prohibited Use

You must not use our website:

For unlawful or fraudulent activity
To distribute malicious software
To interfere with website security
To attempt unauthorised access to our systems
To collect information about other users without lawful authority
To impersonate another person
To submit false or misleading information

We may restrict access where we reasonably believe these Terms have been violated.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability or consumer rights that cannot legally be excluded, including rights relating to faulty or misdescribed goods.

To the extent permitted by law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from circumstances outside our reasonable control.

If you are purchasing as a consumer, these Terms do not affect your statutory rights.

20. Personal Information

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Information may be shared with service providers where necessary to process payments, fulfil orders, deliver products, prevent fraud or operate our website.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

Our services
Our website
Applicable laws
Business operations

The version applicable to your purchase will generally be the version in effect when you placed your order.

The latest version will be published on our website.

22. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.